High Country Security commercial and residential security systems are monitored 24/7 by Total Monitoring Service (TMS). TMS is located in Sacramento, California. TMS is a UL listed central station, and holds a 5-Diamond Certification from the Central Station Alarm Association of America.
When an alarm is activated, TMS immediately acts per the customer’s instructions on file — whether to dispatch the proper authorities, and then contact the responsible party for the premises OR to contact the responsible party for the premises and follow their instructions. TMS also contacts the customer when a low battery or other trouble is detected in the system. All activity is reported to High Country Security’s owner
TMS is more than your typical monitoring station. They adhere to high standards, with a team of dedicated professionals to assist you. They take pride in their ability not only to meet, but to exceed customers’ expectations. They tailor to customers’ responses, expectations and experiences to ensure customer satisfaction.